WHAT’S INCLUDED IN THE TICKET PRICE
Along with a commemorative glass, Tote bag to carry all you buy and a festival programme, each ticket holder gets access to the entire beer festival site along with music stage – live acts and DJs, skill gaming and a food market.
The Cheltenham International Beer Festival is a cashless environment for your convenience.
You will get an easy to use electronic wristband upon arrival that you can top up with credit throughout the day. You can top up with either cash or debit card and all it takes to transfer credit on or off your wristband is you holding your wristband over the machine, easy as.
You will need to purchase credits to buy beer and food at the festival.
When do I get my wristband and where can I top up it up at the event? You receive your electronic wristband as you enter the venue. From there you can use either cash or debit card to top it up at the main entrance box office, or with a mobile top up person who will be in blue high vis top. Please note there is a one-off 50p activation fee when you first top-up a wristband.
How can I pre-purchase credit for my wristband? In advance from our On-Line Box Office via our official website. Please note there is a one-off 50p activation fee when you first top-up a wristband.
What are the limits for topping up credits? From £1 to £1000, topping up is 100% flexible to give you exactly what you want! And what you do not spend you can get re-credited or donate to our Festival Charity.
When do the top up for wristbands finish? Top Up will finish at the main box office ONE hour prior to the close of the Festival. So 8pm on the Saturday and 5pm on the Sunday. You will still be able to get a last-minute top from the mobile top up personnel in the blue Hi-Viz tops, within the venue. They can help you out until 8.15pm Saturday and 5.15pm Sunday.
If I do not use all my digital wristband credit, how and where can I get a refund? You can get a refund if you do not use all your credit on your digital wristband.
You can either:
- A) Do it on the day of the event at the main entrance box office up to 11pm for FREE
- B) You can do it online through Cheltenham International Beer Festival website for up to a week after the festival (this will cost £0.50p)
- C) Alternatively, you can donate your remaining credit to our Festival Charity as you exit the festival.
It is far easier and convenient to do it on the day at the festival or online! Just make sure you do not throw your band away; you will need the unique code written on the back.
All sessions are for 18s and over only – a Challenge 25 policy will be in place across the festival site.
Last orders at the bar will be called 30 mins before the session is due to end: Saturday night 8.30pm and Sunday 5.30pm